- Standardise your business processes with workflows.
- Improve productivity and eliminate needless bureaucracy by automating common business tasks.
- Reduce the risk of organizational “memory loss”.
- Co-ordinate group efforts on complex tasks, e.g. Tenders and Request for Proposals/Information.
- Issue tracking and resolution.
SharePoint allows you to capture and automate your business processes. Every organization has multiple business processes – however most organizations are reliant upon individuals’ knowledge of them to make them work efficiently. SharePoint Workflows are a way for your organization to capture, control and document these processes.
Common examples of workflows include:
Approvals – often a process (such as a purchasing request or an expense claim) requires approval from multiple people within the organization. Using a workflow you can speed up this process and make sure that each person who needs to approve the request sees it and actions it. In addition comment can be appended, or the request can be sent back for more information.
Coordinating complex group tasks – large projects require input from many different people within an organization and it can be very difficult to keep track of what has been done and what still needs to be done. By defining the steps of a project in a workflow and assigning each step to one or more people, the project becomes more manageable and project accountability is enhanced.
Issue tracking and resolution – most organizations will generate issues for resolution. An automated workflow is able to centrally record an issue, record who is assigned to the task, and to maintain the status of a task.